Quote:You decide to change your provider or, perhaps, have an Internet connection installed in your new apartment. One way to go would be to call an installer and quietly wait in the kitchen for the work to be done. But you can also turn this time to your advantage and ask a few questions to help you figure out how to manage your home network and achieve a secure connection.

In this blog, we have more than once given general tips on what to pay attention to when setting up your network. Yet many details may vary from one provider to the next and from one router model to the next, so you might want to put some questions directly to someone who knows a thing or two about your specific connection.

1. What should I do if my Internet service gets disconnected?

If you suddenly go offline, the easiest thing to do is to call tech support. But you probably want to avoid listening to the “your call is very important to us” chant for 20 minutes at a time, especially when the first thing the call center people will do is suggest a few actions that require no professional assistance to accomplish, and which you can learn just as well from the installer who is connecting you this very minute.

Most of the time, completing the basic steps by yourself will get you reconnected. But even if it doesn’t, at least you will know that your call time has not been spent for nothing.

Full reading: https://www.kaspersky.com/blog/internet-installer-questions/25582/