Microsoft: update quality is better than ever
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[Image: customer-incident-rate.png]
Quote:The past six weeks have not been pleasant for Microsoft. The company released the October 2018 Update in early October and had to pull it -- Microsoft called it pause -- to deal with data loss bugs and other issues that plagued the millions of users that installed the update in the four days it was available.

It took Microsoft until November 13, 2018 to hit start again and release the new feature update for Windows 10; this time, the speed in which the update is distributed appears to be even slower than before, likely to make sure that no other stopper bugs are found.

Michael Fortin, Corporate Vice President, Windows, published a text on the Windows Experience Blog, Windows 10 Quality approach for a complex ecosystem, that deals with update quality and updating in general.

The October 2018 Update fiasco is dealt with in the first paragraph only; the update had a "small but serious issues" and was the first feature update that Microsoft had to pause.

Data shows, according to Fortin, that update quality is better than ever. The improvement is visualized in a graph that highlights the customer incident rate over time in hundreds per million devices.
Full reading: https://www.ghacks.net/2018/11/14/micros...than-ever/
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