Taming shadow-AI on corporate devices

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How to detect and block unauthorized AI tools in an organization.
 
Unchecked AI in the workplace quickly becomes a massive loophole for data leaks and security breaches. All too often, employees drop sensitive company data into public chatbots, or install rogue AI assistants on their own — in the process handing over way too much access. In a previous post, we broke down the different types of risky AI systems, and later shared some tips on how to turn off the built-in AI features on major tech platforms. Today let’s take a look at practical ways to block or restrict the unauthorized “helpers” employees might be using — from ChatGPT and Grammarly, to meeting bots like Fireflies and Read AI.

How to detect and restrict ChatGPT

ChatGPT is the biggest culprit when it comes to unauthorized AI use worldwide. A quick word of warning, though: an outright ban only sends users hunting for sketchy third-party sites or messaging app chatbots that hook into the same service. That’s why it’s always a good idea to offer an approved alternative before pulling the plug.

Detecting it: keep an eye on the NGFW or web filter for traffic heading to chat.openai.com, chatgpt.com, oaistatic.com, oaiusercontent.com, or cdn.oaistatic.com. It’s also smart to use EDR/EPP tools to scan browser histories, installed apps, and browser extensions across corporate devices.

Locking it down: use the firewall or web filter to block the entire AI Services category, and set up DNS to reroute traffic away from those OpenAI domains. Browser policies can also be used to ban ChatGPT-powered extensions. Better yet, block all extensions not on a pre-approved allowlist. Finally, use application controls and EPP solutions to stop users from installing the official desktop app (ChatGPT.exe or com.openai.chat).

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