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EaseUS Data Recovery Wizard Professional_Reliable Data Recovery Tool
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EaseUS Data Recovery Wizard Professional_Reliable Data Recovery Tool
 
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EaseUS Data Recovery Wizard (first released in 2005) is a powerful and user-friendly tool designed to recover deleted files from various storage media and file systems. It is a complete Data Recovery Software for Windows PC, laptops, hard drives, USB and more. A handy tool for various data loss situations, like format, virus attack, accidental file deletion, sudden system crash, unexpected power off. It is an easy-to-use data recovery software that allows the user to easily recover lost data from PC, laptop, hard drive or USB drive. EaseUS Data Recovery Wizard has a straightforward interface to ensure an efficient and smooth use for common users.

 
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Rescue Data from Any Disk Partition Issues
EaseUS data recovery software is a superior tool that specializes in disk partition recovery. It will easily recover lost data from a deleted, formatted, unknown, inaccessible or raw partition.
 
  • Formatted Recovery
  • Raw Recovery
  • Unknown/Uninitialized Disk Recovery
  • Deleted or Lost Partition Recovery
  • Inaccessible Disk Recovery
  • Offline Disk Recovery
 
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Recover Data from a Failed OS
If ever a system constantly reboots and freezes with an error message displayed on the screen or even when it stops working entirely without any notifications, EaseUS data recovery software will assist any user to copy out all the critical files and move it to a safe place.

Damaged Hard Drive Recovery
When a hard disk does not respond and the user hears some clicking or funny noise during boot, this may be a sign of an impending disk failure. EaseUS data recovery software has the capability to recover data from the dead hard drive and do hard disk repair.

Recover Data from More Other Scenarios
Users may encounter a variety of data loss dilemmas. Data is very important to anybody thus when there is an absence of an updated backup users need not worry because EaseUS Data Recovery Wizard is the fastest way to recover data.

 
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EaseUS Data Recovery Wizard supports common recovery job of all file types. If the file system directories/indexes are damaged, the files can only be found and recovered from the content part of a partition. Lost files detected in this way are rebuilt into a "RAW" file because not every file type share the same file structure and identifier. Most lost files can be recovered and retrieved a RAW file. See info on RAW recovery HERE

 
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EaseUS Data Recovery Wizard scan process consists of 2 parts:

Quick Scan
A fast scan only tries to rebuild files from every deleted flag in a file system.

Advanced Scan
Automatically starts right after the quick scan, which not only fully checks the file directories/indexes to find more files, but also goes through every sector on the hard drive to increase the possibility of a successful recovery.

The user can "pause" or "stop" the scanning process anytime via the "Pause / Stop button" at the lower left corner of the interface.

 
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A scan session of EaseUS Data Recovery Wizard finds files via 2 parts: (1) Lost Files, and (2) Existing Files.


1. Lost Files
These are the files that are designated as:

(i) Deleted

Deleted (files)  are files that are searched from the files system during the 'Quick Scan'.

(ii) Tags Extracted

Loosing filenames makes it difficult to find the files you want to recover. Therefore, EaseUS extracted some residual attributed information as "Tags" (such as the camera that took the photo, artist of the song, creator of the Office document, such as PDF, etc.) to help you locate these files without the filename but with some residual attributes.

It is highly recommended to save the scan session file and that will be helpful in case of any interruption happens during the recovery process. The scan session can be saved via the second top icon on the menu bar. See image below.
 
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The "saved" scan session can be loaded anytime via the same icon. The default folder for the saved scan session is below:
Quote:C:\Program Files\EaseUS\EaseUS Data Recovery Wizard\SaveScan


(iii) File Name lost

These are files that are found with 'Advanced Scan', but the filename (itself) is missing. Although without the filename, it is (still) possible that they are the lost files that user wants to recover.



2. Existing Files
These are the existing files (existing data on the drive) which can be ignored.


Users can use the "Filter" function so the search results can be "filtered" to not reflect "Existing Files" and only show "Lost Files".

 
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More Than Data Recovery - Photo & Video & Document Repair

Advanced Photo Repair
EaseUS photo recovery software automatically restores the corrupted JPEG/JPG/PNG/GIF to good condition. Besides, users can preview the repaired image files before the final recovery.

Corrupted Video Repair
This video repair software can repair corrupt, damaged, and broken MP4 and MOV videos on the most widely used digital cameras like Canon, GoPro, and DJI.

Other Documents Repair
EaseUS data recovery and repair tool provides complete options to extract and repair all components of the corrupted documents, including .doc/.docx, .xls./.xlsx, .pdf/.pptx files.


 
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FEATURES AT A GLANCE
 
  • File Preview

    Supports previewing files prior to restoration. User can browse the folders same as in Explorer.

  • File Filter

    Lets the user quickly find target files by sorting files by file type, date it was removed, and name.

  • Recover While Scanning

    Users are allowed to recover files without having to wait for the data recovery software to finish scanning the whole drive.

  • Auto-Recover

    For a large disk data recovery, users can choose to automatically restore files to a specific location after scanning instead of waiting in front of the computer all the time.

  • New - Enhanced Video Recovery

    Run a full scan to find all videos on a device. User can select the missing parts to recover, and easily repair the corrupted.

  • File Repair

    Corrupt MP4 and MOV videos, JPEG/JPG photos can be repaired during data recovery.

  • Manual Recovery Service

    One-on-one technical expert service, quickly diagnoses the probability of data recovery, if the data cannot be recovered, there is no charge!

  • NAS Recovery

    It can recover all types of content of your NAS. Almost all of the NAS brands and files are supported.


 
SUPPORTED STORAGE DEVICES
 
  • USB Flash Drives

    Virus attacks and infected USB drives may cause data loss. EaseUS USB data recovery software can quickly recover lost data from all types of USB drives.


  • Memory Cards

    EaseUS data recovery works as versatile memory card recovery software. You can do lost file recovery for all memory cards.


  • Internal Hard Disks

    EaseUS hard drive recovery software is one of the most useful PC data recovery programs that help you recover data from a laptop easily, no matter if the data was lost due to accidental or intentional deletion, etc.


  • Cameras

    Sometimes, hardware or software issues might occur that can lead to camera video corruption or footage loss. EaseUS photo recovery software comes to help when you are stuck with such problems.


  • External Hard Drives

    Do not worry if you lose data on an external hard drive. Here, we introduce one reliable external hard drive recovery solution to recover data from external hard drives under different circumstances.


  • Other Hardware Devices

    EaseUS Data Recovery Wizard is one of the most useful data recovery software that helps you recover data from many other hardware devices.



 
SUPPORTED FILES TYPE
 
  • Graphics

    JPG/JPEG, TIFF/TIF, PNG, BMP, GIF, PSD, CRW, CR2, NEF, ORF, SR2, MRW, DCR, WMF, RAW, SWF, SVG, RAF, DNG, etc.


  • Documents

    DOC/DOCX, XLS/XLSX, PPT/PPTX, PDF, CWK, HTML/HTM, INDD, EPS, etc.


  • Video

    AVI, MOV, MP4, M4V, 3GP, 3G2, WMV, MKV, ASF, FLV, SWF, MPG, RM/RMVB, MPEG, etc.


  • Email

    PST, DBX, EMLX, etc. (from Outlook, Outlook Express, etc.)


  • Audio

    AIF/AIFF, M4A, MP3, WAV, WMA, APE, MID/MIDI, RealAudio, VQF,FLV, MKV, MPG, M4V, RM/RMVB, OGG, AAC, WMV,APE, etc.


  • Other Files

    Such as Archives (ZIP, RAR, SIT, ISO etc.), exe, html, SITX, etc.


 
COMPARE EDITIONS
 
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Latest version build is EaseUS Data Recovery Wizard Professional v17.0  (November 27, 2023)

Changelog
 
  • Quickly find lost partitions
  • Significantly improved scanning performance
  • Fixed some bugs
 



 
PERTINENT LINKS
 



 
YOUTUBE VIDEOS
 
How to Recover Data with EaseUS Data Recovery Wizard
 
How to Recover Permanently Deleted Files on Windows 10/11
 
Recover Corrupted Files from USB Drive with A Few Clicks
 
How to Fix and Repair Windows 11 Without Data Loss - EaseUS
 
Recover Deleted Files from Recycle Bin in Windows10/11 (Even Emptied)
 
Repair Corrupted/Damaged SD Card with 5+ Advanced Tips - EaseUS
 
How to Recover Formatted Hard Drive? Here Is Your Guide
 
How to Recover Deleted/Unsaved Word Document 2019/2018/2016/2013/2010/2007 in Windows 10
 
Recover Files from Formatted USB, SD or Memory Card
 
How to Recover Data from External Hard Drive - EaseUS




EaseUS Data Recovery Wizard Pro is simple to use and commences a scan the moment the user selects the drive (or whatever device) for scanning. The 'Quick scan' is the first and then followed by the 'Advanced scan'. When the scan completes, the detected files will be listed with an accompanying file structure. Users are advised to check the file size, date modified, and file type to properly discern the lost files that he is looking for. One of the most useful features of this software is the 'Preview' feature (pre-recovery viewing). This is a sort of reassurance allowing the user to view/observe the lost files for recovery. The 'Search' box gives the user the opportunity to find specific files. If the user knows what specific file, say, filename, then using the 'Search' is the fastest way to find those files.

To recover the found data, the user just simply needs to select the files he wants to recover, click 'Recover', assign a recovery destination and wait for the recovery process to finish. Pretty simple!

Users can use the "Filter" function so the search results can be "filtered" to not reflect "Existing Files" and only show "Lost Files".

 
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'Save' and 'Load' scan sessions
EaseUS Data Recovery Wizard has a nifty feature allowing the user to save and load scan sessions! Rather than scan a particular device again (depends on the need that is), EaseUS aids the user to dispel repetitive actions such as these. This is a welcome addition for the user to save time. The scan tool also includes pause and stop buttons for interrupting the scan process when necessary.

 
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'Recovery Repair'
EaseUS Data Recovery Wizard Pro has capabilities to recover and repair files including photos too. It is a good feature for users who need to recover a photo that has been damaged or had errors. The application uses AI - artificial intelligence to repair errors in damaged photo and video files, and gives you a preview of the file before it completes the restoration. The same algorithms is also used to attempt repairs on documents and PDFs, and these features can be deployed on batches of files if the user needs to repair lots of pictures in quick succession.

 
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'Bootable Media'
EaseUS Data Recovery Wizard Pro allows for the creation of bootable drive via "Crash PC Recovery". Users can do this recovery via creating the 'bootable media/drive' from within the program. This is the kind of feature is most welcome, as it gives additional help to the user dispelling the need to install the application onto the same drive which the user is trying to recover. See link below for more info.
 
 
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TEST : Simple File Deletion and Recovery


Applications used:
 
  • EaseUS Data Recovery Wizard Pro v17.0  
  • Aomei MyRecover Pro v3.6.0 (Giveaway version)
  • Wise Data Recovery Pro v6.1.4.496 (Giveaway version)

Methodology:
 
  • 1. Identify 8 files for testing. Simple file recovery.



  1. 5f468bcc97b4fe000462da1c.png


  2. Avast-Premier-boxshot60.png


  3. DrWebKatana_box_logo.gif


  4. Fiel_Folder_Backup_Restore Compare.xlsx


  5. AirVPN INTRODUCTION_2023_DRAFT.docx


  6. Ennio Morricone - The Funeral.mp4


  7. Yoo Sik Ro ??? plays La Califfa by Ennio
    Morricone_v720P.mp4

  8. GFYI_VCap Downloader Halloween 2022 Draft.pdf


2. Save all 8 files to BITBLINDER partition.

3. Delete all 8 files. Empty 'Recycle Bin'.

4. Run CCleaner.

5. Run CCleaner for second time.

6. Reboot.

7. Run data recovery software.

8. Recover files. Check if all 8 files were recovered (and can be opened).
[/list]


 
COMPARISON / OBSERVATIONS


EaseUS Data Recovery Wizard Pro v17.0
 
  1. Fast scans / recovery.

  2. The hierarchy of files is confusing for a beginner. The use of the 'Filter' or 'Search' option is a much better and fast alternative to locate lost files. That is IF the user knows the file name or intricates such as the size etc.

  3. The .docx file (--AirVPN INTRODUCTION_2023_DRAFT.docx) did not have any preview. The user has to recover to check IF the file is corrupt or usable.


  4. EaseUS Data Recovery Wizard Pro  v17.0 was able to recover all 8 files. All files were usable. No corruption.

  5. Scan results can be saved and re-loaded anytime giving the user the convenience of going back to previously searched items.
 
RECOVERY IMAGES­_EaseUS Data Recovery Wizard Pro v17.0
 
5f468bcc97b4fe000462da1c.png
[Image: WmDQJvN.gif]
 
Avast-Premier-boxshot60.png
[Image: omv9IyK.gif]
 
DrWebKatana_box_logo.gif
[Image: AAbDzlt.gif]
 
Fiel_Folder_Backup_Restore Compare.xlsx
[Image: YcUVI5x.gif]
 
AirVPN INTRODUCTION_2023_DRAFT.docx
[Image: AUInsrm.gif]
 
Ennio Morricone - The Funeral.mp4
[Image: aIJrI51.gif]
 
Yoo Sik Ro plays La Califfa by Ennio Morricone_v720P.mp4
[Image: gOlBHWh.gif]
 
GFYI_VCap Downloader Halloween 2022 Draft.pdf
[Image: EQO8Yqv.gif]
 
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Wise Data Recovery Pro v6.1.4.496 (Giveaway version)
 
  1. Fast scans / recovery.

  2. Some files not seen by EDRWP are seen in the file list of Wise Data Recovery Pro.

  3. Cannot preview video files >10MB

  4. Some files cannot be previewed (no preview).

  5. Recoverability is "blank".

  6. Wise Data Recovery Pro v6.1.4.496 (Giveaway version) was able to recover all 8 files. All files were usable. No corruption seen.
 
RECOVERY IMAGES­_Wise Data Recovery Pro v6.1.4.496 (Giveaway version)
 
5f468bcc97b4fe000462da1c.png
[Image: qR2emKC.gif]
 
Avast-Premier-boxshot60.png
[Image: JMcVqfh.gif]
 
DrWebKatana_box_logo.gif
[Image: MMw0EWc.gif]
 
Fiel_Folder_Backup_Restore Compare.xlsx
[Image: Kt9fylO.gif]
 
AirVPN INTRODUCTION_2023_DRAFT.docx
[Image: DweUhYp.gif]
 
Ennio Morricone - The Funeral.mp4
[Image: 6ph0Xya.gif]
 
Yoo Sik Ro plays La Califfa by Ennio Morricone_v720P.mp4
[Image: rUNEsdp.gif]
 
GFYI_VCap Downloader Halloween 2022 Draft.pdf
[Image: uEvhJj4.gif]
 
[Image: MYBCbgF.png]



 
[Image: oTDXYyn.png]


Aomei MyRecover Pro v3.6.0 (Giveaway version)
 
  1. Fast scans / recovery.

  2. The hierarchy of files is confusing for a beginner. The use of the 'Filter' or 'Search' option is a much better and fast alternative to locate lost files. That is IF the user knows the file name or intricates such as the size etc.

  3. PDF file preview shows different color of text / images but when recovered the colors are correct.

  4. No way to save scan results

  5. Aomei MyRecover Pro v3.6.0 (Giveaway version) Was able to recover all 8 files. All files were usable. No corruption seen.
 
RECOVERY IMAGES­_Aomei MyRecover Pro v3.6.0 (Giveaway version)
 
5f468bcc97b4fe000462da1c.png
[Image: rZS7Gyw.gif]
 
Avast-Premier-boxshot60.png
[Image: HHIEiAP.gif]
 
DrWebKatana_box_logo.gif
[Image: OeLB1AS.gif]
 
Fiel_Folder_Backup_Restore Compare.xlsx
[Image: 9UF4USU.gif]
 
AirVPN INTRODUCTION_2023_DRAFT.docx
[Image: Uso1OAp.gif]
 
Ennio Morricone - The Funeral.mp4
[Image: sWZ9Oev.gif]
 
Yoo Sik Ro plays La Califfa by Ennio Morricone_v720P.mp4
[Image: oCOjVOg.gif]
 
GFYI_VCap Downloader Halloween 2022 Draft.pdf
[Image: TIZ4RGK.gif]
 
[Image: ifwa8UP.png]



 
LINKS to ALTERNATIVES USED
 





FINAL WORD

Feature wise, EaseUS Data Recovery Wizard Pro does everything it needs to do for the user who needs to recover lost data. The interface is clean and looks good without any clutter to confuse the user. Scans are fast and recovery is at par with the other comparative data recovery software used. Recovery is effective, as it recovered 8 out of 8 files that were deleted. There was an issue on "no preview" in "AirVPN INTRODUCTION_2023_DRAFT.docx" but this "no preview" is also present in the alternatives. Let it be noted that despite the "preview issues" encountered all files were intact and usable. See list of preview issues below.

Aomei MyRecover Pro v3.6.0 (Giveaway version)
 
  • Fiel_Folder_Backup_Restore Compare.xlsx (no preview)
  • AirVPN INTRODUCTION_2023_DRAFT.docx (limited preview)
  • GFYI_VCap Downloader Halloween 2022 Draft.pdf (color differed in preview)

Wise Data Recovery Pro v6.1.4.496 (Giveaway version)
 
  • DrWebKatana_box_logo.gif (no preview)
  • Fiel_Folder_Backup_Restore Compare.xlsx (no preview)
  • AirVPN INTRODUCTION_2023_DRAFT.docx (no preview)
  • Ennio Morricone - The Funeral.mp4 (no preview)
  • Yoo Sik Ro plays La Califfa by Ennio Morricone_v720P.mp4 (no preview)


Some notable features of EaseUS Data Recovery Wizard Pro are mentioned again below.

1. Recovery repair
In a random search for lost files, I encountered an image file that was offered 'recovery repair'. While the recovery repair did not give the same image as previously seen. The repair was commendable still. I do not see that there is a recovery repair on both the alternatives used for comparisons (that is within the tests done).


2. Save / Load scan session
None of the alternatives used for comparison have this feature. So there will be no means to save a scan session (when using them) and the user has to repeat the scan/recovery process for his quest for lost files. See relevant images above.


Bootable Media creation issue
EaseUS Data Recovery Wizard Pro allows for the creation of bootable drive via "Crash PC Recovery". Now I remember in EaseUS Data Recovery Wizard Pro ver7 there was an option to "Export to ISO". This was useful because if you do not have a spare USB drive you can still create the WinPE bootable ISO. I cannot understand why did EaseUS did this? See link on the version7 feature below.

Create Bootable Media of EaseUS Data Recovery Wizard for Windows
https://kb.easeus.com/data-recovery/30005.html



Here in EaseUS Data Recovery Wizard Pro version 17.0 that "Export to ISO" feature is nowhere to be seen. Option just to create to a USB drive!!! Why EaseUS?

Anyway, since I do not have a spare USB drive at the moment I used an existing USB rescue media. Formatted it to suit EaseUS Data Recovery Wizard Pro's needs. The creation went well but to my surprise the USB drive was "empty". See image below.
 
[Image: s1Nvi4W.png]

I still tried to boot the system to the created USB --"usbboot (k) (--boot-to-usb) but it did not boot. Only showed a 3 or 4 letter gibberish characters. I wasn't surprised after all the usbboot (k) was empty.

Now I repeated the creation 3x to no avail. Even uninstalled / re-installed EaseUS Data Recovery Wizard Pro v17.0. It still showed "empty" (same as the image above). Now to verify if it is the USB drive that is at issue, I formatted it again and re-created the rescue media USB drive (the former Paramount Software UK program it was used for). The rescue media USB drive (re-created) booted fine and dandy. So, it isn't the USB drive that is at fault here. Now this is a crucial issue and any new user should be alarmed about this issue of bootable drive creation failure.

See link that I used as guide for the USB bootable drive creation Run EaseUS Data Recovery Wizard from WinPE Bootable Disk

I have sent EaseUS support a ticket about this and we are currently discussing the issue. Let it be noted that during the creation of the USB bootable drive via the "Crashed PC Recovery", EaseUS Data Recovery Wizard Pro v17 downloads an ISO file --"ImagePE.iso" that is located in the installation directory (C:\Program Files\EaseUS\EaseUS Data Recovery Wizard). Thus, the user needs to be connected to the internet while creating the bootable drive. That "ImagePE.iso" is the WinPE of EaseUS Data Recovery Wizard Pro v17. The same ISO file can be used as a workaround FOR the issue of USB bootable drive creation failure. Users can manually create a USB bootable drive of EaseUS Data Recovery Wizard Pro using the downloaded "ImagePE.iso". See images below. (I will be updating this thread when additional news arrives)

 
[Image: nP9E9Im.png]


[Image: 9OH6p3Y.gif]


In comparison, (i) Aomei MyRecover Pro v3.6.0 (Giveaway version) also allows creation of a bootable media straight from the user interface while (ii) Wise Data Recovery Pro v6.1.4.496 (Giveaway version) has a downloadable "portable version". No additional purchase required. See images.

 
[Image: 1od4YKh.gif]

[Image: T0I20VZ.gif]


Wise Data Recovery Pro (as mentioned), has a downloadable "portable version" from their site. It is free for all who want to use it. Note on the portable version: Wise Data Recovery Pro's portable version can't boot directly into a recovery environment thus a system should be mounted from another device in order for it to work. Check it out HERE. I have also reached out to WiseCleaner support and they have considered my suggestion of a downloadable bootable media.


Pricing
As compared to the alternatives used, EaseUS Data Recovery Wizard Pro is expensive at $99.95/year. While Aomei MyRecover costs only $59.95/year and Wise data Recovery Pro at $39.97/year. Let be noted that the alternatives used here for comparison are all free-giveaway versions. So, if you do not want to shell out additional bucks for a recovery software you can search giveaway sites that offer free-Pro version-giveaways.

 
[Image: sVQ4qfO.png]



No data-recovery app can retrieve everything. That is a tested fact. Even those that claim that they can retrieve everything, fall short on their claim/promise (in one way or another). When this happens, the user who is desperate to recover his lost files gets disappointed because his files are lost forever. That is a sad fact that he needs to contend with.

Here in this simple test, EaseUS Data Recovery Wizard Pro v17.0 got the job done and proves to have some features that aren't offered by the competition. The issue with the "bootable media USB drive creation fail" is a different story though. With such an issue, the user will have diminished recovery options because without the bootable drive he will recover via Windows only or he, (the user) can temporarily use the mentioned workaround with the "ImagePE.iso" file. (As of this writing, I am still waiting on "further" response from EaseUS support.)

Let it be noted that the two alternatives also got the job done of recovering all 8 test files but it is the added features that sets EaseUS Data Recovery Wizard Pro apart from both. It is a fast and efficient data recovery application and is recommended. Greatly recommended IF you (or EaseUS) get the bootable media USB drive creation working properly.  

Cheers guys!
[-] The following 1 user says Thank You to jasonX for this post:
  • harlan4096
Reply
#2
This is a reply from EaseUS support on the USB bootable drive creation failure
Quote:With different system environments, the USB bootable creation function may fail. Thus, we provide our customers with more effective and professional technical support. When they have an issue with software usage. Customers can contact us via Email or on our LiveChat at their most convenient time for assistance. We can help the customer solve the bootable USB creation issue with a remote assistance session or more detailed guidance...

I further suggested that they do a "video" of a "remote session " (as given in the statement). This is to show and prove that the USB bootable drive can be created successfully. This communication is still "on-going" and I am still awaiting credible word from EaseUS CS and EaseUS tech Support. A remote session video of a "successful" USB bootable drive creation will definitely prove the otherwise failed creation experienced by yours truly. 

I have been waiting word on the video but EaseUS tech support seems to be sitting on it and then I got hit by an email stating that the remote session service is a "manual paid service" and that I need to purchase it. The latest email reply is below. 
Quote:Dear Customer,

Thanks for your email.

In your case, we would you like to offer you a manually service to help you fix your issues via the remote session. According to our company policy, you need to purchase our manual service as it will take our much time and energy. If you want to fix your issue via the manual service, please purchase it via the link below and then we will arrange a remote session for you to fix your problem:
https://order.easeus.com/505/?scope=chec...art=221414


If you have any other issues, please feel free to contact us...

So it’s safe to say that EaseUS users will have to purchase a manual (paid) service IF they encounter an issue such as this, USB bootable drive creation failure. And that I will not get any help from them on the matter without availing such paid service.

Again I reiterate (for the record), in this review and test, the issue with the "bootable media USB drive creation fail" remains. It is UNSOLVED. With such an issue, the user will have diminished recovery options because without the bootable drive he will recover via Windows only or he, (the user) can temporarily use the mentioned workaround with the "ImagePE.iso" file. 

When I sent this issue to customer support, EaseUS Support seems to be showing genuine intent to solve the issue and show that such can be resolved. In a matter of days (to a week -- and when EaseUS Tech Support seemed to take over) the tide has turned from repetitive information sending and then yours truly being asked to pay for a manual service. So, the former statement seems to be nothing more than a "coined statement" of assurance from EaseUS support afterwhich the aggrieved user will be asked to avail of a manual (paid) service for a resolution to be made. 

Along the course of our communications (as mentioned), I asked that they make the video themselves (without me) --on their "own controlled environment" so as to show that there isn't really any issues with the USB bootable drive creation. I do not understand why they cannot make the video of a remote session assistance to redeem the failure of their product. The leeway / consideration has been given. On their "own controlled environment". To dispel the "...With different system environments, the USB bootable creation function may fail..." -- thing. 

A remote session assistance isn't any assurance that there will no issues encountered or issues will be resolved by it. Seems EaseUS Tech Support wants any issues solved through a manual (paid) service. Smell something short of a con (lost promises, missed opportunities) here...? SNIFF..SNIFF..

For as long as EaseUS Data Recovery Wizard Pro v17.0 (and future versions) downloads the "ImagePE.iso" to its directory, the workaround stays. But if for some reason it stops doing that and the USB bootable drive creation fails again then the user will be in a fix. Good for the user IF he creates the USB bootable drive without failure or IF EaseUS brings back the option to create a "bootable ISO". 

So EaseUS Data Recovery Wizard Pro v17.0 is recommended BUT in terms of recovery inside Windows ONLY. Bootable media creation is a FAIL (still to me). It's up to EaseUS to redeem themselves by showing “true” to their statement (sans the paid service) and that it --USB bootable drive can be created without any issues via a remote session video as they so eloquently claim

I wanted to add (to Aomei MyRecover’s) and show a successful bootable media creation via MiniTool Power Data Recovery but then again, EaseUS will not lift a finger to show that the issue can be resolved --pay for a manual service first! Really EaseUS?! There lies the rub gentlemen! 

Or, there is always a free alternative being offered somewhere else without issues! 

I rest my case!
[-] The following 2 users say Thank You to jasonX for this post:
  • Decimuss, harlan4096
Reply
#3
EaseUS Support has communicated agaun and they said that they will work something out for the remote session video. I will be waiting on it.
[-] The following 1 user says Thank You to jasonX for this post:
  • harlan4096
Reply


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